What is my guarantee period?

The warranty period is 6 months and applies to manufacturing defects, with the exception of zippers, buckles and applications.

A defective or faulty product caused by a manufacturing error is covered by our warranty, we will handle this at all times and offer an appropriate solution immediately.

To be eligible for the warranty solution you must be in possession of the proof of purchase (also warranty certificate), complaints without proof of purchase will not be processed by us. Please contact our customer service.

This warranty does not cover:

  • Defects and damages caused by improper use
  • Defects and wear and tear that can be expected from normal use
  • Changes to the product such as repairs that have not been performed by the manufacturer or designated repair services
  • Damage due to intentional, extreme use, or negligent maintenance
  • Discoloration or transfer of shoes to other products