Order & delivery
How to place an order?
By following the steps below you will place your order quickly and easily: Step 1. Choose your favorite items and add them to your shopping cart Step 2. Fill in the correct address details or log in with your account...
Do I pay shipping costs for my order?
You do not pay shipping costs for your order at our shop.
What is the delivery time of my order?
If you order before 3 p.m. on weekdays, you will receive your order the very next working day! Order before 3 p.m.: First Delivery at: Monday Tuesday Tuesday Wednesday Wednesday Thursday Thursday Friday Friday...
Can I track my order with a track & trace?
Of course! At the moment the package leaves our warehouse, you will receive an email with the track and trace code of your order. You can also log in to your McGregor Shoes account to find your track & trace code. Did you not receive a code? Please ...
Can I change my address after placing my order?
If your order has not been shipped yet, the address can still be changed. Please contact us as soon as possible, so we can still change your address.
Can I have my order delivered to another address?
In the ordering process you can indicate whether the package should be delivered to a different address than the billing address. Please note that you cannot have the package delivered to a reply number.
How can I change or cancel my order?
The best way to do this is to contact us by phone. It is possible that we don't read your message through another channel in time to change or cancel your order...
I did not receive a confirmation of my order by email, how is that possible?
How can I apply my discount code?
You can enter the discount code in two places: directly in your shopping cart or a little further in the ordering process, on the payment methods page.
Why has my order been cancelled?
What a shame that your order has been cancelled. In most cases the item was out of stock or does not match our quality requirements. We therefore had to cancel your order, our apologies. The purchase amount will be refunded.